by that i mean, those are intangible, effervescent parts of a human being that should not be quantized down to a fucking amazon star system. the ‘anything less than 5 stars is actually bad’ thing is disgusting as well - all modern companies do this.

  • Hupf@feddit.de
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    4 months ago

    How about: customer service was dissatisfactory but I don’t blame the representative?

    • BarbecueCowboy@lemmy.world
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      4 months ago

      Probably doesn’t matter. Having worked similar jobs in the past there’s usually a question along the lines of how you feel about the company overall and if you answer negatively the whole survey counts against them and it sometimes only takes 2 or 3 of those in a month for them to get fired.

      Turnover is intentionally exceptionally high and employees aren’t usually treated that well. Pay was pretty great comparatively at the time though.